I've tried reserving flights from Charlotte ,NC to Tobago. I'm unable to guide these flight on yours or US Airs Web sites,having said that I can reserve them on Expedia and Travelocity. I didn’t want to e book these with a next party.
I can not understand why I cannot have the chance to choose a seat on flight #1848 from DFW to Bos affirmation LGGSNS
it is pitiful to obtain to report that my numerous e-mails to Shopper Relations have not been answered as of to this point Oct 29, a complete not enough essentially the most elementary courtesy toward an 84 a long time previous Initial-Course passenger and Regular Flier….
I recognize that it could be a while in advance of USAIR and American computer software are going to be synched. But, there isn't any cause for your brokers being so disconnected.
The girl who was helping me by using a wheel chair experienced no understanding of the DWF airport alone. When she could not take me to the boarding gate she still left me on the way.
American Airways Client service hotline is definitely obtainable and customer helpful. Regretably, It's important to wait approximately two minutes to speak with a buyer service representative. You need to hear an extended speech concerning present updates.
My spouse and I had top notch tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We were being designed to arrive in Denver at one:thirty pm. The leg from Charlotte, nc was an complete nightmare. We ended up delayed, experienced a crew alter, no water or ice, etc.
Exceptionally disappointed re deficiency of acknowledgment of any irritation I encountered. Looks like a straightforward courtesy.
Clients who want to go with or complain to American Airways can contact the company Office environment at:
I'm sorry to claim that our expertise with the AA counter in Newark was a lot less than stellar – Of the two client service reps at the counter assisting travellers checking in, one focused her time to ONLY Firstclass passengers, and another lady looked as if it would do as little as feasible – too chaotic stressing about what everyone else was performing – all except what she may very well be undertaking! As the road grew lengthier, the a lot less interested she grew to become, and her Perspective was horrific – It took us fewer time for you to get to your Airport than it did standing in line to examine in! (over an hour or so with only 4 men and women before us). By the point we stepped up to the counter – a whole new representative bought on board – we had to “tranquil ourselves down†– you could think about how another forty or so individuals began to feel powering us! While you regularly try to inform us, you “care†concerning the passenger, which specific could use some Mindset adjustment – or find her Yet another posture!
On Dec. 5th my spouse, Tamar and pals Keith and Janet Burd and I ended up returning from a seven working day cruise on Movie star Cruise Lines. We had been scheduled to return from Miami to Louisville, KY by means of Charlotte on American flight 2448 at one:00 P.M.The flight was delayed and we ended up vulnerable to lacking our connecting flight out of Charlotte. The ticket agent confident us that we might have a good amount of time for making the link in Charlotte. Nicely, the flight got later on and afterwards as well as the ticket agent then informed us that we would have to make any connecting flight changes in Charlotte. After the plane at last arrived and all travellers boarded, there was An additional delay as a consequence of mechanical explanation challenges. Then, the flight was cancelled and we have been told to return to the gate where by an agent would rebook us. All right so…..a hundred and fifty passengers with one agent !
Situations have changed and its incredibly unhappy. BTW – Our flight to Madrid was with Iberia plus the practical experience was the whole opposite! The aircraft was vivid, clear and contemporary plus the food stuff selections were appetizing plus the attendants have been conscious of food items components. Naturally it can be done correct!
British Airways don’t let us to make use of the lounge facility in London.This surely takes absent the extremely privileges we imagined we had earned through the years.
my grand mother take a flight from Ecuador two/eighteen/sixteen (cease in Miami)in route to Ny,when she was ready to get her luggage what a shock she got!!her baggage was damaged and anyone within steal some very good which was inside of,also the zipper was violated(broken)she shed in items that she convey it to my household with the cost about $350 when she knowledgeable what happens in AA counter in JFK NY they available to replaced her fresh luggage with an used and previous a person that appears like they pick up within the rubbish!!.also they mentioned that to repair service takes about four months!